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Schneider Electric Launches Personalised Digital Experience for its Customers

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Schneider Electric Launches Personalised Digital Experience for its Customers

August 04
10:02 2021

Schneider Electric, the leader in the digital transformation of energy management and automation, announced that it has achieved a key milestone in offering a personalised digital experience for logged in customers and partners on se.com

The new all-in-one experience is a result of the digital transformation that aims at delivering best-in-class digital customer journey to improve customer satisfaction and to support their business growth.

Schneider Electric aims to enable its customers to save time, work more efficiently with their customers and keep track of key data in one place. Schneider customers are now empowered to organise their preferred content the way that works best for them – display or hide different portal elements and decide on their order of appearance. mySchneider gives direct access to all the resources customers need to manage their business and follows their individual preferences to best fit to their expectations.

Through mySchneider customers can access user-specific dashboards, set notifications to be informed about new products, software releases, webinars, white paper releases and updates on technical documentation. Partners, including Distributors, now have a single gateway to all resources tailored to support their business, such as business opportunities, product information, quotations, orders, order tracking, financials, training, and partnership programs. Facility managers can get an optimal view of their facility thanks to visualisation of assets, contracts, life cycles and services planned. The user-specific home page highlights the contents they rely on daily from tools and resources to products and applications to additional services based on their profile.

Peter Weckesser, Chief Digital Officer at Schneider Electric

mySchneider experience is a fundamental building block within our digital transformation strategy that prioritises customer needs and helps us deliver best-in-class digital tools and capabilities for our customers.

About Schneider Electric

Schneider Electric is leading the Digital Transformation of Energy Management and Automation in Homes, Buildings, Data Centers, Infrastructure and Industries. With global presence in over 100 countries, Schneider is the undisputable leader in Power Management – Medium Voltage, Low Voltage and Secure Power, and in Automation Systems. We provide integrated efficiency solutions, combining energy, automation and software. In our global Ecosystem, we collaborate with the largest Partner, Integrator and Developer Community on our Open Platform to deliver real-time control and operational efficiency. We believe that great people and partners make Schneider a great company and that our commitment to Innovation, Diversity and Sustainability ensures that Life Is On everywhere, for everyone and at every moment.

Media Contact
Company Name: ABC Private Limited
Contact Person: Media Relations
Email: Send Email
Phone: 8745857610
Country: India
Website: https://www.se.com/in/en/

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